Why Opt for a Citroën?
Citroën is a French car brand which was established in 1919. The company produces cars that combine style and stability. The company has manufactured various cars satisfying differing consumer demands including the production of eco-friendly vehicles for environment-conscious customers.
Citroën also offers multiple car financing options to help its customers. It offers car finance deals such as Personal Contract Purchase (PCP) and Hire Purchase (HP) contracts. This allows the customers to spread their financial burden while offering them more flexibility. It also offers great leasing options for those who do not want to own the car. Furthermore, the company also offers refunds on mis-sold car contracts. For instance, if you purchased a Citroën and later found a discrepancy in your PCP contract, you can make a Citroën PCP claim. It is similar to Capita Finance Services.
Purchased a Car on Finance?
Let’s say, for instance, you purchased an Audi on a car finance contract and later realised that you were mis-sold on your car deal. This may create a lot of psychological and financial stress. But you do not need to worry about it as you will always have the option to make a claim and get compensation for the mis-sold deal.
If you purchased a Citroën on a PCP or an HP contract, you can make a Citroën PCP claim. Before proceeding, let’s clarify some differences between a PCP and an HP contract. A PCP contract is a more flexible car financing contract. It involves an initial deposit followed by fixed monthly deposits and then an optional final payment. This optional final payment is also known as the balloon payment or a Guaranteed Minimum Future Value (GMFV). It is a huge lump sum only paid by those customers who want to gain ownership of the car.
Furthermore, a PCP contract also allows its holders to return the car at the end of the contractual term without making any final payment. Likewise, the PCP contract holder may exchange the current car with a new one by signing a new PCP deal. These three end-of-term options are only available in a PCP contract.
An HP agreement only involves an initial deposit and fixed monthly payments. Afterwards, the contract holder becomes the owner of the car. These are some major differences between a PCP and an HP deal.
If you purchased any car on finance before 2021, you might be eligible for a refund as per FCA PCP mis-selling.
Were You Mis-Sold on Your PCP Contract?
Before 2021, the Discretionary Commission Arrangements (DCAs) were commonly practised on all car deals. This allowed the dealers and the brokers to earn additional profits as part of the hidden fees or commissions. The customers were not always informed about the discretionary arrangements, and they paid high interest rates on their PCP contracts. Later, many customers started complaining against their lenders and dealers about such arrangements, and a series of mis-sold car finance contracts were discovered. The Financial Conduct Authority (FCA) is currently investigating the matter and has stopped the practice of DCAs. They think that the cars that were bought on finance before 2021 might be mis-sold.
Therefore, if you purchased any car on finance before 2021, you can make a claim and check your refund eligibility with the best PCP claims solicitors.
Furthermore, there are some other reasons for mis-selling as well.
- The salesperson pressured the customer to sign the contract without proper information.
- The dealer did not update the customer about the car’s condition, mileage limits, and other restrictions.
- The lender did not inform the customer about the balloon payment and other charges that could be incurred in the end.
- The dealer did not share complete details of the total breakdown of the costs.
- The dealer did not educate the customer about the details of the contract.
- The dealer did not offer the best financial product suitable for the customer’s needs.
These are some cases in which the customer may make a PCP or HP claim against the car dealer, lender, or broker. The customer was misinformed about the contract and its limitations. Therefore, the customer has the right to appeal for compensation.
PCP Claim Experts
The DCAs are the most trending topic in the UK financial market. Many individuals are filing complaints against their car dealers about the mis-sold PCP contracts. The PCP claim process is time-consuming. The results are time-consuming, and everyone needs a proper guide on the PCP claim process. This is not tricky but involves a lot of checks and balances. Therefore, it is always recommended that you hire the best PCP claim experts in town to handle your case professionally and ethically.
At Kingsley Marketing, our PCP claim experts are trained to handle all sorts of claims processes. We have established an online claim-checking facility for our users to check their claim eligibility for free and easily online. You just need to share some details of your PCP contract, and we will analyse your claim status. For proceedings, it is recommended to have a copy of your contract, receipts, details, and any marketing materials or e-mails if possible. Once you are qualified for the claim refund, our experts will regularly inform you of all updates.
For additional information and free consultation, see our website.